Frequently Asked Questions




Despite bookmarking hundreds of posts and articles on UX, it’s easy to feel like you still haven’t quite grasped UX in its entirety— it’s a big topic! After listening to other UX designers express their desires, frustrations (and titillation), at all the evolving methods in UX it became clear that the industry needed a tool, something to refer to.. Especially when dealing with stakeholders and clients whose understanding of UX, at best, is often fuzzy.

UXD Cards help clear up misconceptions, enable rapid learning, and prove invaluable in project planning. They’re portable, interactive, and would make it easier to recall and share essential information on the UX design process.
Great question. Here they are:

  • 88mm x 148mm (3.45 x 5.75 inches)
  • 350gsm silk-paper, matt finished both sides
  • Round corners
  • Matt finish, flush box
  • 6-page fold out instruction booklet
  • Weight: 0.4kg
With a significant number of methods, activities and tools involved in UX, making a physical card deck seemed the most logical next step. Unlike an app, cards are shareable, interactive, easily integrated into existing workflows, and bring clarity and productivity to teams and stakeholder workshops without a great deal of effort.

We were also very tired of looking at screens. We wanted something that was fun and, most importantly, lead to more confidence in the UX design process regardless of whether they were a UX novice or veteran. A tactile tool made the most sense and the concept was born and refined into what you see today.
We’re currently developing for both android and iOS. Stay tuned! Keep in mind though: if you own a copy of the card deck you get the app for free!
Absolutely! These cards were originally designed to assist new UX designers and stakeholder to quickly grasp the key UX concepts. Overtime, we discovered and developed a number of ways to play with cards and extract maximum value.

With so many activities, tools, and methods involved in the UX Design process we’ve made sure that you have a crystal clear description on each card as well as a link to a more detailed step-by-step explanation if you need it. Use the cards as a simple reference tool, test yourself and others, or use them in workshops and client meetings to get everyone on the same page.
Yes! You’ll love them. Particularly if you’ve used ‘home-made’ method cards in the past and found them useful. Thoroughly constructed cards will make your next workshop that much more enjoyable.

In fact, we spent a great deal of time working with various UX designers—including senior folks like you—at every level of the process. This included writing and assessing the content, honing the illustrations, gathering community feedback, and redesigning each card based on findings and insights.

We did our research and couldn’t find a UXD Card deck that had gone to anywhere near the same lengths to ensure an outstanding product for UX designers, students, teachers, and practitioners.
The cost of designing, printing, shipping, fulfilment, marketing—not to mention the cost of coffee, pizza, and late nights spent in front of the computer—is higher than we had hoped for. But we’ve got a great accountant who assures us that we can make it work and have still enough leftover to continue creating awesome analogue products for designers.
In short, it varies. If you live in a small igloo near the Arctic circle your shipping costs will be a little different than if you lived down the road from us. That said, here are the average shipping costs. We try our best to stay within these ranges:

Here are the average shipping costs and we try to keep within these ranges:

   1.    Domestic shipping (US): $5 USD
   2.   International shipping (Worldwide): $15 USD

Again, your mileage may vary. In some countries, shipping can be as high as $75 USD. If you have been subject to high shipping fees in the past, please ensure that the total cart price at checkout is reflective of your standard shipping fees in your region. If not, please Contact us to arrange alternative delivery methods. Please also take note of local custom and taxes in your region.
Well aren’t you a savvy shopper. There are several ways to get a discount:

  • The easiest way is volume or group purchase which enables discounts when you purchase multiple decks at the same time.
  • Provide us with a glowing testimonial or endorsement. let us know what you said and where you said it.
  • Get us a write up in a major media outlet, blog or publication.
  • Do something extraordinary or daring with the cards (nothing life threatening please!)
  • Refer 10 or more customers and get your deck free! Limited 1 per company.
  • Be (or work in) a charity, NGO, or not-for-profit and we’ll get a few decks to you at cost price.
  • Make us an offer we can’t refuse— the more creative the better your chances!
We’re delighted to find people like you, particularly when you do actually make a positive difference. Beyond telling your friends and colleagues, we’d be grateful if you could contribute to the creation of future method cards. You can click on the suggest a card button or visit https://uxdbootcamp.com and suggest a method there as well, don’t worry, we’ll make sure you get full credit for your work.

Future editions will come in two formats:
    1.     Expansion packs, and;
    2.    New editions
Fluff no! UXD Cards are available under a BY-NC-SA 2.0 Creative Commons license. That means you can use the content but you can’t profit from it and you have to give us full credit. Also, make sure you’re only sharing our stuff through the same channels as ourselves, meaning don’t go and create an app using any of our content or our name “UXD Cards” or “UX Method Cards”— which are in the process of being trademarked.
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We may add it to future editions

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